Retail Lead — Flexible Hours, Customer Focus

Amazon; West Lafayette (IN); On-site; USD 22,000 - 30,000; Part time

Job summary

Amazon is seeking a Retail Lead Associate (Reduced-Time) in West Lafayette, IN to be the face of the store and drive customer obsession. You will support customer service operations and lead floor activities while adapting to a fast-changing environment.

The role emphasizes attention to detail, task prioritization, and willingness to learn. Starting pay is hourly with benefits; shift availability includes Tue-Fri afternoons and Saturdays, with potential for extended hours as needed.

Qualifications

• High school diploma or equivalent required.
• 18 years of age or older.
• 1+ years retail or customer-facing experience, or 1+ years leadership experience.

Responsibilities

• Interact with customers using engagement strategies and model expected behavior.
• Use inventory systems to scan, process, and count products.
• Provide peer feedback and assist teammates in resolving issues.
• Contribute to improving customer experience and operations.
• Identify barriers and support manager to build a strong site culture.
• Maintain safety and quality standards on site.
• Work in a fast changing environment and perform additional duties.
• Work flexible hours including nights, weekends, and holidays.

Skills

Customer service

Leadership

Attention to detail

Prioritization

Education

High school diploma or equivalent

Job description

Amazon is seeking a Retail Lead Associate (Reduced-Time) in West Lafayette, IN to be the face of the store and drive customer obsession. You will support customer service operations and lead floor activities while adapting to a fast-changing environment.

The role emphasizes attention to detail, task prioritization, and willingness to learn. Starting pay is hourly with benefits; shift availability includes Tue-Fri afternoons and Saturdays, with potential for extended hours as needed.