Retail Lead: Customer-Obsessed Leader (Flexible Hours)

Amazon; Town and Country (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits

Job summary

Amazon in Town and Country, MO is hiring a Retail Lead Associate to lead customer service on the floor and support store operations. The role emphasizes customer obsession, trust, integrity, and continuous learning, with focus on delivering a delightful customer experience.

Responsibilities include leading peers, managing inventory tasks, and maintaining safety and quality standards while working in a fast-changing environment. Flexible hours and weekend shifts required.

Qualifications

• High school or equivalent diploma.
• Are 18 years of age or older.
• 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience.

Responsibilities

• Interact with customers by effectively using customer engagement strategies.
• Utilize inventory management systems to scan, process, and count product.
• Provide peer-to-peer feedback on processes and standards, assisting peers with issues.

Skills

Customer service

Leadership

Retail experience

Open availability

Education

High school diploma

Tools

Inventory management systems

Job description

Amazon in Town and Country, MO is hiring a Retail Lead Associate to lead customer service on the floor and support store operations. The role emphasizes customer obsession, trust, integrity, and continuous learning, with focus on delivering a delightful customer experience.

Responsibilities include leading peers, managing inventory tasks, and maintaining safety and quality standards while working in a fast-changing environment. Flexible hours and weekend shifts required.