Retail Lead — Customer Experience Operations (Evenings/Weekends)

Amazon; Saint Paul (MN); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Benefits available

Job summary

Amazon is seeking a Retail Lead Associate (Reduced-Time) in Saint Paul, MN to support Customer Experience Operations. The role emphasizes customer service, inventory control, and leadership within a fast-paced retail environment.

You will work Sundays through Thursdays with shifts that can include nights and weekends, lifting up to 49 pounds and standing up to 12 hours. Benefits are available, and pay starts at $21.30 per hour.

Qualifications

• High school diploma or equivalent required.
• Age 18 years or older.
• 1+ years retail or customer-facing experience, or 1+ years floor leadership, or 1+ years Amazon experience.

Responsibilities

• Interact with customers using engagement strategies and model desired behavior.
• Utilize inventory systems to scan, process, and count product.
• Provide peer-to-peer feedback and assist associates in solving customer issues.
• Contribute to continuous improvement of customer experience and operations.
• Identify barriers and trends affecting customer and associate experience; support site culture.
• Work with a manager to maintain safety and quality at the site.
• Work in a fast-changing and ambiguous environment.
• Perform additional duties as assigned.
• Work flexible hours including nights, weekends, and holidays.
• Lift up to 49 pounds and stand/walk up to 12 hours per shift.

Skills

Customer service

Inventory management

Leadership

Communication

Safety awareness

Education

High school diploma or equivalent

Job description

Amazon is seeking a Retail Lead Associate (Reduced-Time) in Saint Paul, MN to support Customer Experience Operations. The role emphasizes customer service, inventory control, and leadership within a fast-paced retail environment.

You will work Sundays through Thursdays with shifts that can include nights and weekends, lifting up to 49 pounds and standing up to 12 hours. Benefits are available, and pay starts at $21.30 per hour.