Customer Experience Lead - Retail Ops (Evening)

Amazon; Saint Paul (MN); On-site; USD 29,000 - 32,000; Part time

Job summary

Amazon in Saint Paul, MN is hiring a Retail Lead Associate to be the face of Amazon and support customer service operations and floor leadership. The role requires open availability Sun–Thu 3:45pm–10:15pm and typically 30–39 hours per week.

Starting pay is $21.30 per hour with benefits; total compensation may include shift differentials and overtime. You will help maintain safety and quality standards and contribute to a positive site culture.

Qualifications

• High school diploma or equivalent required.
• 18 years of age or older.
• 1+ years retail or customer-facing experience or 1+ years leadership experience, or 1+ years Amazon experience.

Responsibilities

• Interact with customers using engagement strategies and model expected behavior.
• Use inventory systems to scan, process, and count products.
• Provide peer-to-peer feedback and assist peers with customer issues.

Skills

Customer service

Leadership

Inventory management

Process improvement

Education

High school diploma

Tools

Inventory management systems

Job description

Amazon in Saint Paul, MN is hiring a Retail Lead Associate to be the face of Amazon and support customer service operations and floor leadership. The role requires open availability Sun–Thu 3:45pm–10:15pm and typically 30–39 hours per week.

Starting pay is $21.30 per hour with benefits; total compensation may include shift differentials and overtime. You will help maintain safety and quality standards and contribute to a positive site culture.