Retail Keyholder: Part-Time, Flexible Hours & Growth

Framebridge Inc; New York (NY); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life and AD&D Insurance

Paid time off

Paid Holidays

401(k) plan

Parental leave

Short-term disability

Employee Assistance Program (EAP)

Frame discount

Bonus potential

Job summary

Framebridge is seeking a qualified Store Manager for our New York retail store. You will lead a high-performing team, deliver exceptional customer experiences, and ensure seamless coordination with manufacturing for omni-channel operations.

You will recruit, train, and coach staff, develop store processes to meet revenue and service targets, and proudly represent Framebridge in all customer interactions. Prior experience in retail leadership is essential.

Qualifications

• Experience managing in a customer service, retail, or hospitality role.
• Proven leadership with a minimum of 3 years as a Store Manager in a customer-facing setting.
• Excellent listening, interpersonal and relationship-building skills.
• Strong analytical and problem-solving abilities with a track record of positive results.
• Adaptable and able to work flexible hours including evenings and weekends.

Responsibilities

• Set the standard of exceptional customer service and represent Framebridge in retail stores.
• Recruit, interview, hire, onboard, and train retail team members.
• Develop and improve store operations to meet customer experience and financial goals.
• Collaborate with manufacturing to ensure seamless omni-channel operations.
• Provide product knowledge and design advice to customers and train staff accordingly.
• Coordinate in-store events with Framebridge marketing team.

Skills

Store management

Leadership

Customer service

Communication

Problem solving

Education

Degree in art, design, marketing or relevant fields preferred but not required

Job description

Framebridge is seeking a qualified Store Manager for our New York retail store. You will lead a high-performing team, deliver exceptional customer experiences, and ensure seamless coordination with manufacturing for omni-channel operations.

You will recruit, train, and coach staff, develop store processes to meet revenue and service targets, and proudly represent Framebridge in all customer interactions. Prior experience in retail leadership is essential.