Retail Keyholder (Part-Time) — Flexible Evenings & Weekends

Framebridge; New York (NY); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, and vision benefits (

Job summary

Framebridge in Park Slope, NY is seeking a part-time Retail Keyholder to lead the floor with energy and a customer-first mindset. You will support onboarding, train team members, and ensure the store delivers a seamless Framebridge experience.

This role requires flexibility, including evenings and weekends, and a commitment to upholding the Framebridge standards, brand representation, and the 100% happiness guarantee across daily operations.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Engaging personality with strong influence, interpersonal, communication, and relationship-building skills.
• Interest in design and excitement to work in a creative environment.
• Quick and eager learner of new tools, technology, products, and processes.
• Great time-management, organizational, and problem-solving skills.
• Adaptability and willingness to work flexible hours, including evenings and weekends.
• Degree in art, design, marketing or relevant fields preferred but not required.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends that meet the needs of the business.

Skills

Key holder experience

Customer service

Interpersonal skills

Design interest

Quick learner

Time management

Adaptability

Design degree preferred

Education

Degree in art/design/marketing or related fields

Job description

Framebridge in Park Slope, NY is seeking a part-time Retail Keyholder to lead the floor with energy and a customer-first mindset. You will support onboarding, train team members, and ensure the store delivers a seamless Framebridge experience.

This role requires flexibility, including evenings and weekends, and a commitment to upholding the Framebridge standards, brand representation, and the 100% happiness guarantee across daily operations.