Retail Keyholder - Part Time - Evenings & Weekends

Framebridge Inc; Chicago (IL); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) and employer-funded pension

Parental leave and return program

Flexible Time Off and paid holidays

Framebridge employee Free Frame codes

Short-term disability and Life/AD&D

Employee Assistance Program

Commuter benefits

Pet insurance

Job summary

Framebridge seeks a part-time Retail Keyholder for West Loop, Chicago, to lead store operations with a customer-first approach. You’ll ensure a high-quality shopping experience, train team members, and support daily store goals while representing Framebridge brand standards on the floor.

The role requires evenings and weekends, a friendly, persuasive presence, and a passion for design. This position offers a collaborative, inclusive environment with growth opportunities within our growing retail

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Engaging personality with strong influence, interpersonal, communication, and relationship-building skills.
• Interest in design and excitement to work in a creative environment.
• Adaptability and willingness to work flexible hours, including evenings and weekends.
• Quick and eager learner of new tools, technology, products, and processes.
• Great time-management, organizational, and problem-solving skills.
• Degree in art, design, marketing or relevant fields preferred but not required.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
• Support onboarding and training great retail team members
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Help Framebridge deliver on our 100% happiness guarantee
• Work a flexible schedule including evenings and weekends that meet the needs of the business

Skills

Customer service experience

Communication skills

Interpersonal skills

Time management

Education

Degree in art/design/marketing or relevant fields

Job description

Framebridge seeks a part-time Retail Keyholder for West Loop, Chicago, to lead store operations with a customer-first approach. You’ll ensure a high-quality shopping experience, train team members, and support daily store goals while representing Framebridge brand standards on the floor.

The role requires evenings and weekends, a friendly, persuasive presence, and a passion for design. This position offers a collaborative, inclusive environment with growth opportunities within our growing retail