Retail Keyholder & Customer Experience Lead

Paycom - ATS; Palm Bay (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

Goodwill in Palm Bay, FL is seeking a Keyholder to support store operations under the Team Leader. You will deliver world-class customer service, oversee POS transactions, handle donation flow, and ensure a neat, secure, and safe facility.

This non-exempt leadership role requires basic computer skills, previous retail or supervisory experience, and the ability to work evenings and weekends. You will assist in inventory, training opportunities, and adherence to company policies.

Qualifications

• High School education or equivalent required.
• Minimum 2 years retail and 1 year supervisory experience.
• Basic computer skills required (MS Word/Excel/Outlook).

Responsibilities

• Provide world-class customer service and POS operations.
• Open/close store and manage cash drawers.
• Process donations and merchandise flow accurately.
• Maintain security, cleanliness, and inventory controls.

Skills

Customer service

Cash handling

Time management

Teamwork

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Goodwill in Palm Bay, FL is seeking a Keyholder to support store operations under the Team Leader. You will deliver world-class customer service, oversee POS transactions, handle donation flow, and ensure a neat, secure, and safe facility.

This non-exempt leadership role requires basic computer skills, previous retail or supervisory experience, and the ability to work evenings and weekends. You will assist in inventory, training opportunities, and adherence to company policies.