Retail Keyholder: Lead Customer Service & Cash Ops

Goodwill Industries Of Central Florida; Palm Bay (FL); On-site; USD 29,000 - 32,000; Full time

Job summary

Goodwill Industries Of Central Florida in Palm Bay is seeking a Keyholder in a non-exempt leadership role. You will support world-class customer service, manage POS sales, and ensure security and maintenance of the store operations.

The position requires high school education with at least two years retail and one year supervisory experience; basic computer skills are needed. Evening and weekend work is expected.

Qualifications

• High School education or equivalent required; two years retail and one year supervisory experience preferred.
• Math ability to handle discounts, percentages and proportions.
• Beginner knowledge of MS Word, Excel and Outlook required.

Responsibilities

• Lead customer service efforts and supervise cash handling and POS operations.
• Open/close store duties, assign tasks, and manage cash drawers and deposits.
• Process donations and maintain merchandise rotation and inventory control.
• Ensure loss prevention, safety, and upkeep of the facility.
• Maintain accurate reports and adhere to company policies and procedures.

Skills

Business experience

Basic computer skills

Customer service

Education

High School diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Goodwill Industries Of Central Florida in Palm Bay is seeking a Keyholder in a non-exempt leadership role. You will support world-class customer service, manage POS sales, and ensure security and maintenance of the store operations.

The position requires high school education with at least two years retail and one year supervisory experience; basic computer skills are needed. Evening and weekend work is expected.