Store Lead & Customer Experience Champion

Goodwill Industries Manasota Inc; Atlantis (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employer Paid Life Insurance

401K Retirement Plan with an Employer

Paid Time Off

25% Store Discount

Teladoc copays

Life Coach access

Training and Development Opportunities

Education Assistance and Incentives

Wellness Program with Incentives

Job summary

Goodwill Industries-Manasota, Inc. is hiring a Keyholder to lead daily Lake Worth store operations, delivering exceptional customer service and supporting team members.

You will open/close, manage registers, monitor donations, and ensure merchandising standards while upholding loss prevention and safety policies. The role requires a high school diploma or GED, retail or supervisory experience, strong communication and leadership, basic computer skills, and physical stamina to lift up to 40 lbs

Qualifications

• High school diploma or GED preferred.
• Previous retail or supervisory experience preferred.
• Strong communication, leadership, and organizational skills.
• Basic computer knowledge and attention to detail.
• Ability to lift up to 40 lbs. and stand for long periods.
• Reliable transportation and flexibility to work evenings and weekends.

Responsibilities

• Deliver world-class customer service and promote a safe, positive environment.
• Open and close the store, assign registers and daily duties, and complete daily reports.
• Oversee donation flow, inventory rotation, and merchandising standards.
• Ensure compliance with loss prevention, safety, and risk management procedures.
• Maintain a clean, organized, and well-stocked sales floor.
• Support and model Goodwill’s Core Values and Guiding Principles.

Skills

Communication

Leadership

Organizational skills

Basic computer knowledge

Customer service

Education

High school diploma or GED

Job description

Goodwill Industries-Manasota, Inc. is hiring a Keyholder to lead daily Lake Worth store operations, delivering exceptional customer service and supporting team members.

You will open/close, manage registers, monitor donations, and ensure merchandising standards while upholding loss prevention and safety policies. The role requires a high school diploma or GED, retail or supervisory experience, strong communication and leadership, basic computer skills, and physical stamina to lift up to 40 lbs