Store Lead & Customer Experience Champion

Goodwill Industries of the Palm Beaches & Treasure Coast; Boynton Beach (FL); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Life Insurance

401K with match

Paid Time Off

Store discount 25%

Teladoc copays

Job summary

Goodwill Industries of the Palm Beaches & Treasure Coast is seeking a Keyholder to help lead daily store operations in Florida. You will open and close the store, assign duties, and support team members while delivering exceptional customer service.

This role emphasizes supporting donors and customers, maintaining merchandising standards, and upholding Goodwill’s mission through strong leadership and reliable performance. Training and development opportunities are offered.

Qualifications

• Strong communication and leadership abilities are required.
• Organizational skills and attention to detail are important.
• Basic computer knowledge and reliability are needed.
• Willingness to work evenings and weekends is expected.

Responsibilities

• Lead daily store operations and ensure a positive experience for customers, donors, and team members.
• Open and close the store, assign registers and daily duties, and complete daily reports.
• Oversee donation flow, inventory rotation, and merchandising standards.
• Ensure compliance with loss prevention, safety, and risk management procedures.
• Maintain a clean, organized, and well-stocked sales floor.

Skills

Strong communication

Leadership

Organizational skills

Basic computer knowledge

Reliability

Flexibility to evenings/weekends

Education

High school diploma or GED

Job description

Goodwill Industries of the Palm Beaches & Treasure Coast is seeking a Keyholder to help lead daily store operations in Florida. You will open and close the store, assign duties, and support team members while delivering exceptional customer service.

This role emphasizes supporting donors and customers, maintaining merchandising standards, and upholding Goodwill’s mission through strong leadership and reliable performance. Training and development opportunities are offered.