Retail Keyholder & Customer Experience Lead

rothys.com; Central Valley (NY); Presencial; USD 29.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous paid time off

401k matching

Comprehensive health plans for you and

Supplemental mental health benefits

Monthly wellness reimbursement

Employee Discount Program

Descripción de la vacante

Rothy’s is hiring a Keyholder for our Central Valley (Woodbury Commons) store in NY. This full-time role focuses on delivering exceptional customer experiences, coaching teammates, and upholding store standards as part of the leadership team.

You will invite collaboration, model Rothy’s Experience on the floor, and help with daily operations, including merchandising, events, and stockroom tasks. Availability for 40 hours weekly is required, including peak days and some evenings.

Formación

• 1–2 years of retail or customer service experience
• Ability to coach and lead teammates
• Willing to work 40 hours per week including weekends and evenings

Responsabilidades

• Lead and model Rothy’s Experience on the sales floor
• Drive sales while coaching teammates
• Build lasting relationships with customers via clienteling
• Assist with in-store events and merchandising
• Oversee onboarding and training to uphold standards

Conocimientos

Customer service

Leadership

Team coaching

Descripción del empleo

Rothy’s is hiring a Keyholder for our Central Valley (Woodbury Commons) store in NY. This full-time role focuses on delivering exceptional customer experiences, coaching teammates, and upholding store standards as part of the leadership team.

You will invite collaboration, model Rothy’s Experience on the floor, and help with daily operations, including merchandising, events, and stockroom tasks. Availability for 40 hours weekly is required, including peak days and some evenings.