Retail Key Holder — WOW Guest Experience Lead

Kendra Scott, LLC; Kansas City (MO); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Kendra Scott, LLC in Kansas City invites an energetic Key Holder to support the Store Leadership Team by delivering WOW guest experiences, guiding Stylists, and assisting with daily operations. You will help train colleagues, celebrate success, and represent our brand with enthusiasm.

This role requires a customer‑focused mindset, strong communication, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• Retail or customer service experience is required.
• Excellent communication and guest engagement skills.
• Ability to stand for long periods and lift up to 50 lbs.
• Availability for a flexible schedule including evenings and weekends.
• Strong organizational skills and attention to detail.

Responsabilités

• Provide WOW guest experiences and model WOW service.
• Assist with daily store operations and leadership tasks.
• Help train and motivate Stylists to deliver consistent brand service.
• Support events and community initiatives to raise brand awareness.
• Maintain store safety and asset protection standards.

Connaissances

Retail experience

Customer service

Communication

Organizational skills

Problem solving

Team collaboration

Fashion/style knowledge

Description du poste

Kendra Scott, LLC in Kansas City invites an energetic Key Holder to support the Store Leadership Team by delivering WOW guest experiences, guiding Stylists, and assisting with daily operations. You will help train colleagues, celebrate success, and represent our brand with enthusiasm.

This role requires a customer‑focused mindset, strong communication, and the ability to work a flexible schedule including nights and weekends.