Retail Key Holder: Lead In-Store Experience

Bath & Body Works; Port Charlotte (FL); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Job summary

Bath & Body Works in Port Charlotte, FL is seeking a Key Holder to support store leadership and deliver exceptional customer experiences through proficient execution of daily tasks and product knowledge.

The role requires flexible shifts including evenings, weekends and holidays, and involves coaching teammates, upholding visual standards, and promoting the brand's feel-good moments. Join a team focused on growth and guest satisfaction.

Qualifications

• Customer-first based retail mindset.
• Proven ability to drive sales and customer experience in a fast-paced environment.
• Effective communication and adaptability; able to coach others.

Responsibilities

• Act as Manager on Duty when scheduled.
• Provide performance feedback to managers.
• Lead in-store customer experiences through selling behaviors and product knowledge.
• Demonstrate knowledge of products, policies, and store strategies.
• Set daily/shift goals and manage opening/closing routines.
• Create connections with customers and make personalized recommendations.
• Assist with floorset, window changes, and visual presentation.
• Maintain safety, cleanliness and brand standards.

Skills

Customer-first selling

Leadership

Coaching

De-escalation

Flexible scheduling

Education

High school diploma / GED or relevant experience

Job description

Bath & Body Works in Port Charlotte, FL is seeking a Key Holder to support store leadership and deliver exceptional customer experiences through proficient execution of daily tasks and product knowledge.

The role requires flexible shifts including evenings, weekends and holidays, and involves coaching teammates, upholding visual standards, and promoting the brand's feel-good moments. Join a team focused on growth and guest satisfaction.