Retail Key Holder — Lead & Elevate Store Experience

lbrands; Oxford (MS); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Tuition-free education with Guild

Medical, dental, vision coverage

Life and AD&D coverage

Employee Assistance Program (EAP)

Job summary

Bath & Body Works is seeking a Key Holder to support delivering sales plans through effective store and operational execution. You will act as Manager on Duty when scheduled and lead the team to deliver outstanding customer experiences with strong product knowledge and brand values.

The role emphasizes people leadership, daily goal setting, and adherence to safety and store standards while driving sales and operational excellence.

Qualifications

• Customer-focused selling and service experience.
• Demonstrated ability to coach and develop associates.
• Strong communication and adaptability in a fast-paced retail setting.

Responsibilities

• Lead store operations as delegated by Store Manager.
• Provide performance feedback to managers and staff.
• Drive exceptional in-store customer experiences through product knowledge and selling behaviors.
• Maintain knowledge of product, policies, and store strategies.
• Set daily goals and direct the team to achieve them.
• Execute opening/closing routines and process shipments.

Skills

Customer service

Sales

Leadership

Coaching

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Bath & Body Works is seeking a Key Holder to support delivering sales plans through effective store and operational execution. You will act as Manager on Duty when scheduled and lead the team to deliver outstanding customer experiences with strong product knowledge and brand values.

The role emphasizes people leadership, daily goal setting, and adherence to safety and store standards while driving sales and operational excellence.