Retail Key Holder: Lead & Elevate Customer Experience

Bath & Body Works; San Antonio (TX); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

40% merchandise discount

DailyPay on-demand wages

Resumo da oferta

Bath & Body Works is seeking a Key Holder to support the sales plan through effective execution of store and operational tasks. You will lead as Manager on Duty when scheduled, coach associates, and deliver outstanding customer experiences with product knowledge.

The role requires strong communication, a customer-first mindset, and the ability to work evenings, weekends, and holidays in a fast-paced retail setting. A high school diploma is typically expected.

Qualificações

• Customer-first mindset in retail
• Ability to coach associates in sales and service
• Strong communication and teamwork
• Willingness to work varied shifts including evenings and holidays

Responsabilidades

• Lead store operations as acting Manager on Duty as scheduled
• Provide performance feedback to managers
• Deliver exceptional in-store customer experiences and product knowledge
• Make personalized recommendations and uncover customer needs
• Assist with floorset execution, visual presentation and marketing placement
• Maintain safety, policies and store standards

Conhecimentos

Customer service

Sales

Leadership

Communication

Coaching

De-escalation

Weekends

Formação académica

High school diploma

Descrição da oferta de emprego

Bath & Body Works is seeking a Key Holder to support the sales plan through effective execution of store and operational tasks. You will lead as Manager on Duty when scheduled, coach associates, and deliver outstanding customer experiences with product knowledge.

The role requires strong communication, a customer-first mindset, and the ability to work evenings, weekends, and holidays in a fast-paced retail setting. A high school diploma is typically expected.