Retail Key Holder: Lead Customer Experience

Bath & Body Works; Charleston (SC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

On-demand wages via DailyPay

40% merchandise discount

Tuition-free education via Guild and相关

Job summary

Bath & Body Works in Charleston, SC is seeking a Key Holder to support achieving sales goals through effective store execution and by leading with a customer-first mindset. You will embody our brand ambassadors approach and model our values with every customer interaction.

You will mentor associates, participate in opening/closing routines, and ensure store presentation aligns with company standards while delivering outstanding service and product knowledge.

Qualifications

• Customer-first retail mindset required.
• Ability to coach associates in-the-moment.
• Strong communication and de-escalation skills.

Responsibilities

• Lead and delegate per Store Manager, act as Manager on Duty when scheduled.
• Provide performance feedback to managers and peers.
• Deliver exceptional in-store customer experiences and product knowledge.

Skills

Customer focus

Sales experience

Coaching

Communication

De-escalation

Shift leadership

Education

High school diploma or GED

Job description

Bath & Body Works in Charleston, SC is seeking a Key Holder to support achieving sales goals through effective store execution and by leading with a customer-first mindset. You will embody our brand ambassadors approach and model our values with every customer interaction.

You will mentor associates, participate in opening/closing routines, and ensure store presentation aligns with company standards while delivering outstanding service and product knowledge.