Key Holder — Lead Store Ops & Customer Experience

Bath & Body Works; North Charleston (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

40% merchandise discount

Tuition assistance

Job summary

Bath & Body Works in Charleston seeks a K ey Holder to drive sales through effective store execution and leadership. You’ll be the front line of our field leadership, guiding associates and delivering memorable customer experiences with trusted product knowledge.

The role requires strong communication, coaching ability, and flexibility for varied shifts, including peak times. Benefit highlights include daily or weekly pay and a generous 40% discount.

Qualifications

• Thrives in a customer-first retail environment.
• Ability to coach and de-escalate in the moment.
• Strong selling, service and operational execution.

Responsibilities

• Lead store tasks and act as Manager on Duty when scheduled.
• Deliver exceptional in-store customer experiences and recommendations.
• Share performance feedback with managers and teammates.
• Maintain product knowledge, policies, and store strategies.
• Set daily direction and oversee opening/closing routines.
• Assist with floorset execution, displays, and marketing placement.

Skills

Customer focus

Leadership

Communication

Coaching

Education

High school diploma or equivalent

Job description

Bath & Body Works in Charleston seeks a K ey Holder to drive sales through effective store execution and leadership. You’ll be the front line of our field leadership, guiding associates and delivering memorable customer experiences with trusted product knowledge.

The role requires strong communication, coaching ability, and flexibility for varied shifts, including peak times. Benefit highlights include daily or weekly pay and a generous 40% discount.