Key Carrier & Store Team Lead

The TJX Companies, Inc.; Irvine (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. HomeGoods in Irvine, CA is seeking a Key Carrier to support store operations. This elevated Coordinator role combines lead responsibilities with hands-on duties, emphasizing customer service excellence and adherence to company policies.

You will alternate between Coordinator duties and stepping into leadership tasks as needed, with a schedule that includes nights and weekends. As a Key Carrier, you will ensure smooth opening and closing procedures, coach Associates, and

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Superior communication and organizational skills with attention to detail
• Able to work a flexible schedule including nights and weekends

Responsibilities

• Creates a positive internal and external customer experience
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures opening/closing procedures are executed according to company guidelines
• Provides coaching to Associates and addresses customer service issues
• Communicates priorities to the team and provides progress updates
• Promotes safety awareness and adheres to labor laws and procedures

Skills

Leadership

Customer service

Communication

Teamwork

Job description

The TJX Companies, Inc. HomeGoods in Irvine, CA is seeking a Key Carrier to support store operations. This elevated Coordinator role combines lead responsibilities with hands-on duties, emphasizing customer service excellence and adherence to company policies.

You will alternate between Coordinator duties and stepping into leadership tasks as needed, with a schedule that includes nights and weekends. As a Key Carrier, you will ensure smooth opening and closing procedures, coach Associates, and