Retail IT Support Technician II

C&S Wholesale Grocers, LLC; South Bend (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Martin's Super Markets in South Bend, IN is seeking an IT Support professional to install, troubleshoot, maintain and repair PC systems and related peripherals across our retail locations.

You will work in a multi-vendor environment, support POS hardware, printers, networks, and provide end-user training while documenting inventories and service records. Travel up to 25% may be required; a high school diploma and 2 years IT support experience are preferred.

Qualifications

• Two years IT support experience required; retail technology preferred.
• Good written and verbal communication skills.
• Ability to work in multi-vendor environments.

Responsibilities

• Install, troubleshoot, maintain and repair PC systems and peripheral equipment in retail environments.
• Troubleshoot hardware, software, and telecommunication issues per guidelines.
• Provide end-user training and document inventories and service records.

Skills

IT Support

Customer service

Troubleshooting

Hardware & Software

LAN/WAN

Windows OS

Education

High School Diploma

Tools

NT 4.0

Windows 2000

Windows XP

Microsoft Office

Job description

Martin's Super Markets in South Bend, IN is seeking an IT Support professional to install, troubleshoot, maintain and repair PC systems and related peripherals across our retail locations.

You will work in a multi-vendor environment, support POS hardware, printers, networks, and provide end-user training while documenting inventories and service records. Travel up to 25% may be required; a high school diploma and 2 years IT support experience are preferred.