Retail Guest Experience Leader

lululemon; Los Angeles (CA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Extended health and dental

Paid time off

Employee discount

Fitness & yoga classes

Mentorship programs

Career development opportunities

Job summary

lululemon in Los Angeles is seeking an Assistant Manager, Guest Experience to join the store leadership team. You will lead floor operations, mentor team members, and drive a welcoming, high-performing culture that aligns with our brand values.

You will focus on delivering outstanding guest experiences, managing people and performance, and collaborating on merchandising, scheduling, and store strategy. The role emphasizes inclusion, coaching, and developing talent within a dynamic retail

Qualifications

• 1 year of people management experience or more.
• Proven ability to lead a team and coach performance.
• Strong focus on guest experience and store culture.
• Ability to work in a fast-paced retail environment.
• Excellent communication and collaboration across teams.

Responsibilities

• Lead from the floor to develop and motivate team members.
• Deliver an outstanding guest experience and address guest needs.
• Collaborate on merchandising, store operations, and strategy with leadership.
• Assist in hiring and building a diverse, high-performing team.
• Manage budgets and labor to support store goals.

Skills

People leadership

Guest experience

Diversity & inclusion

Store operations

Job description

lululemon in Los Angeles is seeking an Assistant Manager, Guest Experience to join the store leadership team. You will lead floor operations, mentor team members, and drive a welcoming, high-performing culture that aligns with our brand values.

You will focus on delivering outstanding guest experiences, managing people and performance, and collaborating on merchandising, scheduling, and store strategy. The role emphasizes inclusion, coaching, and developing talent within a dynamic retail