Retail Grocery Operations Lead

Stop & Shop; Northampton (MA); On-site; USD 65,000 - 97,000; Full time

Benefits offered by this job

Culture committed to diversity

Comprehensive benefits

Career development opportunities

Associate discounts

Community-focused team

Job summary

Stop & Shop in Northampton, MA is hiring a Non-Perishable Manager to oversee Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments. You will drive sales, ensure safety, and lead a diverse team.

The role emphasizes people development, labor relations, customer service excellence, and operating efficiency in a fast paced retail environment. Bachelor’s degree preferred; 1–3 years of supervisory experience.

Qualifications

• 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of multiple departments
• Strong communication and leadership abilities across functions
• Bachelor's degree in Business Administration, Retail Management, or related field preferred

Responsibilities

• Oversee daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments
• Ensure departments meet or exceed sales and profit targets
• Maintain high sanitation and safety standards and regulatory compliance
• Direct, oversee, and evaluate training of non-perishable department team members
• Monitor inventory levels and implement cost-control measures

Skills

Supervision

Leadership

Communication

Customer service

Team development

Education

Bachelor's degree

Job description

Stop & Shop in Northampton, MA is hiring a Non-Perishable Manager to oversee Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments. You will drive sales, ensure safety, and lead a diverse team.

The role emphasizes people development, labor relations, customer service excellence, and operating efficiency in a fast paced retail environment. Bachelor’s degree preferred; 1–3 years of supervisory experience.