Non-Perishable Dept. Leader - Grocery & More

Stop & Shop; Griswoldville (CT); On-site; USD 65,000 - 97,000; Full time

Benefits offered by this job

Comprehensive benefits

Associate discounts

Career development opportunities

Team-oriented culture

Job summary

Stop & Shop in Rocky Hill, CT is seeking a highly motivated Non-Perishable Manager to oversee daily operations across Grocery, General Merchandise, Health & Beauty Care, Frozen and Dairy. You’ll drive sales targets, uphold sanitation standards, and lead a diverse team to deliver best-in-class service.

The role emphasizes people development, labor relations, and cost control while maintaining a customer-first store environment with fresh, well-stocked offerings.

Qualifications

• 1–3 years of supervisory or leadership experience in retail grocery.
• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience.
• Highly motivated, results-oriented, and a self-starter with a proven track record of success.
• Strong ability to influence and communicate effectively across different functions.
• Excellent multitasking skills with the ability to prioritize and manage multiple responsibilities.
• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals.
• Exceptional written and verbal communication skills, with the ability to interact with customers, team members, and stakeholders.
• High level of customer service skills, with a genuine passion for exceeding customer expectations.
• Creative and strategic thinking abilities to drive innovation and continuous improvement.
• Effective organizational and time management skills to ensure efficient operations.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments.
• Ensure departments meet or exceed sales and profit targets.
• Maintain high standards of sanitation and safety, ensuring compliance with all regulations.
• Direct, oversee, and evaluate the training of all non-perishable department team members.
• Monitor and evaluate associate performance and ensure development plans for professional growth.
• Foster a culture of diversity and inclusion within the team.
• Control turnover by fostering a positive work environment.
• Manage labor relations to ensure compliance with company policies and labor laws.
• Address and resolve employee issues and grievances in a timely manner.
• Cultivate a culture of excellence in customer service and ensure well-stocked stores.
• Support team members in training to deliver exceptional customer service.
• Coach and provide feedback to improve operational efficiency and reduce costs.
• Monitor inventory levels and ensure accurate stock management.
• Ensure all departments comply with policies and regulatory requirements.
• Conduct regular safety audits and training sessions.

Skills

Leadership

Supervisory experience

Retail grocery knowledge

Education

Bachelor's degree in Business Administration/ Retail Management or related field

Job description

Stop & Shop in Rocky Hill, CT is seeking a highly motivated Non-Perishable Manager to oversee daily operations across Grocery, General Merchandise, Health & Beauty Care, Frozen and Dairy. You’ll drive sales targets, uphold sanitation standards, and lead a diverse team to deliver best-in-class service.

The role emphasizes people development, labor relations, and cost control while maintaining a customer-first store environment with fresh, well-stocked offerings.