Multidepartment Grocery & GM Manager | Growth Opportunities

Stop & Shop; North Adams (MA); On-site; USD 65,000 - 97,000; Full time

Benefits offered by this job

Comprehensive benefits

Associate discounts

Professional development

Career growth opportunities

Job summary

Stop & Shop in North Adams, MA is seeking a Non-Perishable Manager to oversee daily operations across Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy. This role emphasizes achieving sales targets, sanitation, and safe operations.

You will lead training, foster diversity, manage labor relations, and drive exceptional customer service while controlling costs and inventory. The position offers comprehensive benefits and opportunities for professional growth.

Qualifications

• 1-3 years of supervisory or leadership experience in retail grocery
• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
• Strong communication and leadership with ability to influence across functions
• Customer service oriented with ability to manage multiple responsibilities

Responsibilities

• Oversee daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments
• Ensure departments meet or exceed sales and profit targets
• Maintain high standards of sanitation and safety, ensuring compliance with all regulations
• Direct, oversee, and evaluate the training of all non-perishable department team members
• Monitor and evaluate associate performance and ensure development plans
• Foster a culture of diversity and inclusion within the team
• Control turnover by fostering a positive work environment
• Manage labor relations to ensure compliance with company policies and labor laws
• Address and resolve employee issues and grievances in a timely and effective manner
• Cultivate a culture of excellence in customer service
• Ensure customers experience a well-stocked store with the freshest product offerings
• Support team members in their training to consistently deliver exceptional customer service
• Coach and provide feedback for efficient operations to better reduce and control costs
• Implement and oversee action plans to improve department performance
• Monitor inventory levels and ensure accurate stock management
• Ensure all departments comply with company policies and regulatory requirements
• Conduct regular safety audits and training sessions
• Maintain a clean and safe working environment for all associates

Skills

Leadership

Communication

Multitasking

Strategic thinking

Customer service

Education

Bachelor's degree (preferred)

Job description

Stop & Shop in North Adams, MA is seeking a Non-Perishable Manager to oversee daily operations across Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy. This role emphasizes achieving sales targets, sanitation, and safe operations.

You will lead training, foster diversity, manage labor relations, and drive exceptional customer service while controlling costs and inventory. The position offers comprehensive benefits and opportunities for professional growth.