Grocery & General Merchandise Manager

Stop & Shop; Springfield (MA); On-site; USD 65,000 - 97,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development opportunities

Associate discounts

Community-focused culture

Job summary

Stop & Shop in Springfield, MA seeks a highly motivated Non-Perishable Manager to oversee Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy operations. You will drive department performance, train teams, and maintain safety standards while delivering exceptional customer service.

The role emphasizes leadership, cross-functional collaboration, and controlling costs in a dynamic retail environment.

Qualifications

• 1-3 years of supervisory or leadership experience in retail grocery.
• Bachelor's degree preferred or equivalent work experience.
• Strong ability to influence and communicate across functions.

Responsibilities

• Oversee daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments.
• Ensure departments meet or exceed sales and profit targets.
• Maintain sanitation and safety standards in compliance with regulations.
• Direct, oversee, and evaluate training of non-perishable department team members.
• Monitor performance and develop employee growth plans; foster diversity and inclusion.
• Manage labor relations and address employee issues promptly.
• Cultivate best-in-class customer service and ensure well-stocked stores.
• Coach teams to improve efficiency and reduce costs; monitor inventory levels.

Skills

Leadership

Communication

Retail knowledge

Education

Bachelor's degree

Retail management or related field

Job description

Stop & Shop in Springfield, MA seeks a highly motivated Non-Perishable Manager to oversee Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy operations. You will drive department performance, train teams, and maintain safety standards while delivering exceptional customer service.

The role emphasizes leadership, cross-functional collaboration, and controlling costs in a dynamic retail environment.