Retail General Manager — Lead Team & Community Impact

Goodwill of Greater Washington; Germantown (MD); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

PTO

Health insurance

Employee discounts

403(b)/401(k) plan with match

Job summary

Goodwill of Greater Washington is seeking a Retail Leader in Germantown, Maryland. This dynamic position requires overseeing a retail team while ensuring excellent customer service and optimizing donation flow. Essential skills include proven leadership, effective communication, and a track record in retail management. The role offers robust benefits ranging from healthcare to PTO, along with bonus potential. Candidates should be flexible and able to inspire their teams. An equivalent high school diploma and relevant experience are required, with a preference for a bachelor's degree.

Qualifications

• 3-5 years of management experience in retail or similar service-oriented environment.
• Ability to communicate effectively in English.
• Flexibility in schedule to meet business needs.

Responsibilities

• Lead and develop retail and production staff.
• Ensure exceptional customer service.
• Oversee inventory and donations management.

Skills

Leadership

Communication

Customer Service

Team Development

Problem Solving

Education

High school diploma or equivalent

Bachelor’s degree in business or related field (preferred)

Tools

POS systems

Spreadsheet software

Job description

Goodwill of Greater Washington is seeking a Retail Leader in Germantown, Maryland. This dynamic position requires overseeing a retail team while ensuring excellent customer service and optimizing donation flow. Essential skills include proven leadership, effective communication, and a track record in retail management. The role offers robust benefits ranging from healthcare to PTO, along with bonus potential. Candidates should be flexible and able to inspire their teams. An equivalent high school diploma and relevant experience are required, with a preference for a bachelor's degree.