Retail Frontline Customer Experience Lead

The TJX Companies, Inc.; Warrensville Heights (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

HomeGoods at The TJX Companies, Inc. in Warrensville Heights, OH seeks an energetic team member to promote a highly satisfied customer experience, train frontline staff, and ensure smooth register operations.

You will help drive loyalty and support day-to-day store activities with integrity and teamwork. The role requires excellent interpersonal skills, flexibility to work evenings/weekends, and the ability to handle money while maintaining cash controls.

Qualifications

• Requires a High School diploma or equivalent.
• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced retail environment and handle cash.

Responsibilities

• Promote a highly-satisfied customer experience and drive loyalty.
• Mentor Associates on frontline operations and cash handling.
• Assist in scheduling and coverage to ensure optimal store operations.
• Maintain cash controls, adherence to policies, and safety guidelines.
• Support merchandising and frontline cleanliness throughout the store.

Skills

Excellent interpersonal skills

Exceptional customer service

Team player

Able to operate a register

Able to lift heavy merchandise

Train and lead others

Flexible schedule

Education

High School graduate or equivalent

Job description

HomeGoods at The TJX Companies, Inc. in Warrensville Heights, OH seeks an energetic team member to promote a highly satisfied customer experience, train frontline staff, and ensure smooth register operations.

You will help drive loyalty and support day-to-day store activities with integrity and teamwork. The role requires excellent interpersonal skills, flexibility to work evenings/weekends, and the ability to handle money while maintaining cash controls.