Retail Customer Experience & Training Coordinator

Winners Merchants International, L.P.; Virginia Beach (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

TJX Companies' HomeGoods store is seeking a team member to promote a highly satisfied customer experience, support cashier operations, and uphold policies and merchandising standards. You will help train associates and coordinate coverage for frontline and sales floor.

The role emphasizes teamwork, exceptional customer service, and the ability to handle confidential information with discretion. Competitive benefits and a supportive work environment are offered.

Qualifications

• High School diploma or equivalent preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to work as part of a team.
• Excellent interpersonal skills and customer service.

Responsibilities

• Promotes a highly satisfied customer experience.
• Drives customer loyalty through programs and initiatives.
• Addresses customer concerns promptly.
• Trains and mentors associates on policies and procedures.
• Maintains cash controls and timeliness of transactions.
• Ensures proper and safe operation of registers and breaks.
• Upholds merchandising and loss prevention policies.
• Keeps frontlines clean and organized.

Skills

Customer service

Teamwork

Interpersonal skills

Flexibility

Cash handling

Training others

Attention to detail

Education

High School diploma

Tools

POS system

Job description

TJX Companies' HomeGoods store is seeking a team member to promote a highly satisfied customer experience, support cashier operations, and uphold policies and merchandising standards. You will help train associates and coordinate coverage for frontline and sales floor.

The role emphasizes teamwork, exceptional customer service, and the ability to handle confidential information with discretion. Competitive benefits and a supportive work environment are offered.