Retail Front-End Team Lead

The TJX Companies, Inc.; Pekin (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Healthcare options

Job summary

Marshalls in Pekin, IL seeks a front-of-store leader to promote an excellent customer experience and supervise Associates. You will assign registers, coordinate breaks, coach staff on loyalty programs, and ensure a clean, organized store that reflects TJX standards.

The role requires flexibility to work nights and weekends, strong merchandising sense, and the ability to multi-task while communicating effectively with management.

Qualifications

• Provides excellent customer service and leads front-of-store team.
• Trains and mentors Associates on front end principles and loyalty programs.
• Maintains store cleanliness and organization to TJX standards.
• Addresses customer concerns promptly and professionally.

Responsibilities

• Creates a positive customer experience across all touchpoints.
• Promotes a culture of honesty, integrity, and confidentiality.
• Trains and coaches Associates on loyalty programs and POS procedures.
• Ensures adherence to labor laws and company policies.
• Supports store goals and safety protocols.

Skills

Customer service leadership

Merchandising

Training staff

Communication

Job description

Marshalls in Pekin, IL seeks a front-of-store leader to promote an excellent customer experience and supervise Associates. You will assign registers, coordinate breaks, coach staff on loyalty programs, and ensure a clean, organized store that reflects TJX standards.

The role requires flexibility to work nights and weekends, strong merchandising sense, and the ability to multi-task while communicating effectively with management.