Retail Front End Team Lead

The TJX Companies, Inc.; Macomb (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Employee assistance program (EAP)

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a front-end leader to promote an outstanding customer experience. You will oversee front-of-store Associates, manage POS coverage, and train staff on customer service and loyalty programs.

Join a team that values collaboration, integrity, and compliance with labor laws while supporting store-wide promotions and initiatives. This role requires flexibility, strong communication, and a customer-first mindset.

Qualifications

• Strong merchandising knowledge and the ability to train front-end teams.
• Capable of multitasking in a fast-paced environment.
• Clear communication and strong organizational skills.

Responsibilities

• Promote an excellent customer experience and lead by example.
• Oversee front-of-store Associates and ensure proper POS coverage.
• Train and mentor staff on customer service and loyalty programs.
• Address customer concerns promptly and maintain store safety.
• Collaborate with management to meet labor and performance goals.
• Support promotions, credit and loyalty initiatives, and store procedures.

Skills

Leadership

merchandising techniques

multitasking

communication

organization

train others

Job description

The TJX Companies, Inc. is seeking a front-end leader to promote an outstanding customer experience. You will oversee front-of-store Associates, manage POS coverage, and train staff on customer service and loyalty programs.

Join a team that values collaboration, integrity, and compliance with labor laws while supporting store-wide promotions and initiatives. This role requires flexibility, strong communication, and a customer-first mindset.