Retail CX Lead — Front-End Supervisor

NBMBAA; Chillicothe (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care

Paid holidays/vacation

Scholarship program

Adoption assistance

Referral bonuses

Job summary

TJX Companies seeks a front-end supervisor to oversee store operations and promote an exceptional customer experience. You will lead a team of Associates at the front of the store, train staff on loyalty programs, and ensure clean, organized store standards.

The role requires strong merchandising knowledge, excellent communication, and the ability to multi-task in a fast-paced retail environment. Competitive salary, benefits, and growth opportunities are offered.

Qualifications

• Strong merchandising knowledge
• Excellent communication and organizational skills
• Ability to multi-task and adapt to changing priorities
• Experience training and mentoring Associates
• Leadership experience in retail desired

Responsibilities

• Promote an excellent customer experience and lead front-of-store operations
• Oversee Associates, assign registers, and manage POS coverage
• Train and mentor Associates on front-end principles and loyalty programs
• Ensure adherence to labor laws and company policies
• Support shrink reduction and safety initiatives
• Communicate priorities and provide progress updates to management

Skills

Merchandising

Communication

Organizational skills

Team leadership

Training others

Job description

TJX Companies seeks a front-end supervisor to oversee store operations and promote an exceptional customer experience. You will lead a team of Associates at the front of the store, train staff on loyalty programs, and ensure clean, organized store standards.

The role requires strong merchandising knowledge, excellent communication, and the ability to multi-task in a fast-paced retail environment. Competitive salary, benefits, and growth opportunities are offered.