Retail Front-End Leader - Customer Experience & Loyalty

Socket.dev; Bloomsburg (Columbia County); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

Marshalls is seeking a front-end leader to promote an excellent customer experience and mentor Associates on store operations. You will oversee front-end activity, ensure courteous service, and promote loyalty programs while maintaining a clean, organized store environment.

Ideal candidates have at least 1 year of retail and 6 months of leadership experience, strong communication, and teamwork skills, with the ability to train others and adapt to changing directions.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to train others and respond to changing directions.

Responsibilities

• Promote an excellent customer experience and loyalty programs.
• Oversees a team of associates, ensures prompt, courteous service and store cleanliness.
• Lead by example, engage customers, and model outstanding customer service.
• Assign registers, support POS coverage, and coordinate breaks.
• Address customer concerns promptly and communicate priorities with management.
• Support training needs to increase effectiveness and adherence to policies.

Skills

Merchandising techniques

Multi-tasking

Communication skills

Organizational skills

Training others

Team player

Job description

Marshalls is seeking a front-end leader to promote an excellent customer experience and mentor Associates on store operations. You will oversee front-end activity, ensure courteous service, and promote loyalty programs while maintaining a clean, organized store environment.

Ideal candidates have at least 1 year of retail and 6 months of leadership experience, strong communication, and teamwork skills, with the ability to train others and adapt to changing directions.