Retail Front-End Lead - Customer Experience & Training

The TJX Companies, Inc.; Toledo (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care options

Life insurance

Paid holidays

Job summary

Marshalls in Toledo, OH is seeking a front-end supervisor to promote an excellent customer experience and lead Associates at the front of the store. You will train staff on front end principles, manage POS coverage, and promote loyalty programs while maintaining a clean, organized store.

The role requires strong communication, multitasking, and leadership abilities, plus availability for nights and weekends. This position offers competitive pay and a comprehensive benefits package.

Qualifications

• Strong understanding of merchandising techniques.
• Ability to multi-task and manage competing priorities.
• Excellent communication and organizational skills.

Responsibilities

• Create a positive in-store customer experience.
• Lead front‑end staff and ensure prompt customer service.
• Coordinate breaks and POS coverage; monitor registers.
• Promote loyalty programs and store safety standards.
• Provide feedback to improve performance and training.
• Ensure compliance with labor laws and store policies.

Skills

Merchandising techniques

Multi-tasking

Communication skills

Team player

Training others

Job description

Marshalls in Toledo, OH is seeking a front-end supervisor to promote an excellent customer experience and lead Associates at the front of the store. You will train staff on front end principles, manage POS coverage, and promote loyalty programs while maintaining a clean, organized store.

The role requires strong communication, multitasking, and leadership abilities, plus availability for nights and weekends. This position offers competitive pay and a comprehensive benefits package.