Customer Experience Leader - Front End & Training

The TJX Companies, Inc.; Cincinnati (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Job summary

Marshalls in Cincinnati is seeking a Front-End Leader to promote an excellent customer experience. You will oversee a team at the front of the store, ensuring courteous service and active promotion of loyalty programs while maintaining a clean, well-organized selling floor.

Flexible scheduling including nights and weekends is required. The role emphasizes merchandising knowledge, strong communication, and the ability to multi-task as part of a collaborative team in a fast-paced retail

Qualifications

• 1 year retail experience and 6 months of leadership experience.

Responsibilities

• Creates a positive customer experience
• Promotes loyalty programs
• Trains and mentors associates on front-end principles
• Assigns registers and coordinates breaks
• Addresses customer concerns promptly
• Maintains a clean and organized store
• Ensures adherence to labor laws and store policies
• Promotes safety and loss prevention measures

Skills

Leadership

Merchandising

Communication

Multi-tasking

Team player

Job description

Marshalls in Cincinnati is seeking a Front-End Leader to promote an excellent customer experience. You will oversee a team at the front of the store, ensuring courteous service and active promotion of loyalty programs while maintaining a clean, well-organized selling floor.

Flexible scheduling including nights and weekends is required. The role emphasizes merchandising knowledge, strong communication, and the ability to multi-task as part of a collaborative team in a fast-paced retail