Retail Front-End Experience Leader

The TJX Companies, Inc.; Pittsburgh (Allegheny County); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

HSA

Life insurance

Paid holidays/vacation/sick

Credit union

Referral bonuses

Job summary

TJ Maxx in the United States is seeking a frontline supervisor to promote a superior customer experience. You will lead a team of Associates at the front of the store, model strong customer service, and support loyalty programs while keeping the store organized and welcoming.

The role requires some evening and weekend availability, a solid understanding of merchandising, and the ability to train others. You will collaborate with management to meet store goals and ensure a safe, compliant work

Qualifications

• 1 year retail experience required.
• 6 months of leadership experience required.
• Strong merchandising understanding.
• Capable of multi-tasking.

Responsibilities

• Promote an excellent customer experience and lead front-of-store operations.
• Oversee Associates, assign registers, and manage breaks.
• Mentor Associates on front-end principles and loyalty programs.
• Address customer concerns promptly to ensure satisfaction.
• Enforce store policies, safety, and compliance with labor laws.

Skills

Retail leadership

Customer service

Job description

TJ Maxx in the United States is seeking a frontline supervisor to promote a superior customer experience. You will lead a team of Associates at the front of the store, model strong customer service, and support loyalty programs while keeping the store organized and welcoming.

The role requires some evening and weekend availability, a solid understanding of merchandising, and the ability to train others. You will collaborate with management to meet store goals and ensure a safe, compliant work