Retail Front-End Experience Leader

Winners Merchants International, L.P.; Panama City (FL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Employee assistance program

Job summary

Marshalls is hiring to lead front-of-store operations and deliver an outstanding customer experience. You will mentor Associates, coordinate POS coverage, and promote loyalty programs while upholding store policies and safety standards.

The role requires leadership experience and strong communication skills, with a schedule that can include nights and weekends. Join a team that values customer focus and teamwork in a fast-paced retail environment.

Qualifications

• 1 year retail experience required.
• 6 months of leadership/ supervisory experience.
• Strong communication and organizational skills.
• Ability to train others and work with teams.
• Flexible schedule including nights and weekends.

Responsibilities

• Promote an excellent customer experience at front of store.
• Lead by example and engage with customers to drive loyalty programs.
• Train and mentor Associates on front end principles.
• Assign registers and coordinate breaks for Associates.
• Respond promptly to customer concerns and maintain service quality.
• Ensure tasks align with store plan and priorities are clear.
• Communicate with management on progress and priorities.
• Provide feedback and recognize good performance.
• Support management on training needs and development.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs; assist shrink reduction goals.

Skills

Customer service

Communication

Leadership

Training

Team player

multitasking

Job description

Marshalls is hiring to lead front-of-store operations and deliver an outstanding customer experience. You will mentor Associates, coordinate POS coverage, and promote loyalty programs while upholding store policies and safety standards.

The role requires leadership experience and strong communication skills, with a schedule that can include nights and weekends. Join a team that values customer focus and teamwork in a fast-paced retail environment.