Retail Floor Supervisor – Customer-Focused Leader

Theisen's Home Farm Auto; Jefferson (WI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401K match

PTO

Holidays

Birthday-off with pay

Associate discount

Health insurance

Dental insurance

Vision insurance

Flexible spending accounts

Short-term disability

Long-term disability

Job summary

Theisen's Home Farm Auto is seeking a Floor Supervisor to assist the store manager in delivering excellent customer service, staffing, training, and driving sales. You will oversee scheduling, monitor associate productivity, coach staff, handle cash operations, and help maintain store standards.

Ideal candidates have a bachelor’s degree in a business-related field (preferred), at least 2 years in retail, and a valid driver’s license.

Qualifications

• Bachelor’s degree in business related field preferred.
• Minimum 2 years of related retail experience.
• Satisfactory completion of National Retail Hardware Association test within three months of starting
• Valid driver’s license with clean driving record

Responsibilities

• Assist manager with ensuring proper associate coverage throughout departments, and perform or assist with scheduling and time clock functions
• Monitor associate productivity and intervene as necessary, and ensure associates are following all procedures, dress code, wearing name tags, and completing paperwork
• Provide input for manager regarding associate performance evaluations
• Help identify projects and coordinate completion
• Perform opening and closing functions and prep of cash drawers
• Carry out directives of the managers as requested and liaise between manager and hourly associates
• Perform tasks normally required of associates in the majority of classifications
• Assist customers with their questions, needs, and loadouts
• Provide excellent customer service
• Run cash register as needed
• Assisting with straightening, facing, cleaning, stocking and recovery
• Other duties as requested by management

Skills

Word

Excel

Outlook

PowerPoint

Spreadsheet analysis

Education

Bachelor’s degree in business related field preferred

Job description

Theisen's Home Farm Auto is seeking a Floor Supervisor to assist the store manager in delivering excellent customer service, staffing, training, and driving sales. You will oversee scheduling, monitor associate productivity, coach staff, handle cash operations, and help maintain store standards.

Ideal candidates have a bachelor’s degree in a business-related field (preferred), at least 2 years in retail, and a valid driver’s license.