Floor Supervisor: Customer-First Team Leader (PTO & Benefits)

Theisen's Home Farm Auto; DeWitt (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K match

PTO

Holidays

Birthday off

Job summary

Theisen's Home Farm Auto is seeking a Floor Supervisor to support the store manager in delivering outstanding customer service, maintaining associate morale, and maximizing sales.

This full-time role requires coordinating scheduling, monitoring productivity, supervising staff, assisting customers, handling cash, and ensuring procedures and safety standards are followed. A background in retail and strong communication help.

Qualifications

• Bachelor’s degree in business related field preferred
• Minimum 2 years of related retail experience
• Satisfactory completion of National Retail Hardware Association test within three months of starting
• Valid driver’s license with clean driving record

Responsibilities

• Assist manager with ensuring proper associate coverage throughout departments, and perform or assist with scheduling and time clock functions
• Monitor associate productivity and intervene as necessary, and ensure associates are following all procedures, dress code, wearing name tags, and completing paperwork
• Provide input for manager regarding associate performance evaluations
• Help identify projects and coordinate completion
• Perform opening and closing functions and prep of cash drawers
• Carry out directives of the managers as requested and liaise between manager and hourly associates
• Perform tasks normally required of associates in the majority of classifications
• Assist customers with their questions, needs, and loadouts
• Provide excellent customer service
• Run cash register as needed
• Assisting with straightening, facing, cleaning, stocking and recovery
• Other duties as requested by management

Skills

Retail experience

Microsoft Office

Cash handling

Communication

Organizational skills

Education

Bachelor’s degree in business related field

Tools

Word

Excel

Outlook

PowerPoint

Job description

Theisen's Home Farm Auto is seeking a Floor Supervisor to support the store manager in delivering outstanding customer service, maintaining associate morale, and maximizing sales.

This full-time role requires coordinating scheduling, monitoring productivity, supervising staff, assisting customers, handling cash, and ensuring procedures and safety standards are followed. A background in retail and strong communication help.