Retail Floor Specialist — Customer Service & Merch Ops

JCPenney; Cincinnati (OH); Presencial; USD 16.531 - 20.664; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

Medical/dental/vision insurance

Paid vacation/holidays

401(k) with company match

Descripción de la vacante

JCPenney in Cincinnati, OH is hiring a Sales Floor Associate to greet customers, assist with product selection, and deliver outstanding service. You will restock, merchandise, and support in-store visual execution while participating in omnichannel and inventory processes.

The role requires 1-2 years of retail experience, strong customer service skills, and the ability to work collaboratively with team members.

Formación

• 1-2 years of retail experience.
• Strong customer service and communication skills.
• Ability to work with others and support store operations.

Responsabilidades

• Greets and assists customers, guiding them to products and delivering excellent service.
• Restocks and merchandises items, supports inventory processes and stockroom organization.
• Assists with SET/Visual processes, floor moves, and maintaining displayed graphics.
• Supports omnichannel tasks such as Buy Online Pick Up In Store and Ship from Store when needed.
• Contributes to shrink prevention, safety, and achievement of performance standards.

Conocimientos

Customer service

Sales

Teamwork

Retail experience

Descripción del empleo

JCPenney in Cincinnati, OH is hiring a Sales Floor Associate to greet customers, assist with product selection, and deliver outstanding service. You will restock, merchandise, and support in-store visual execution while participating in omnichannel and inventory processes.

The role requires 1-2 years of retail experience, strong customer service skills, and the ability to work collaboratively with team members.