Retail Floor Leader - Elevate Sales & Customer Experience

abercrombie.com; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a proactive Key Lead to support a dynamic in-store team. You’ll act as Floor Supervisor, coach Brand Reps and Stock Associates, and drive daily sales through exceptional customer experiences.

Join a fashion-forward, fast-paced environment where you’ll open/close routines, operate POS, manage omni-channel orders, and maintain visual displays while protecting assets and upholding the brand’s culture and values.

Qualifications

• Customer focus essential for guest interactions and sales.
• Strong interpersonal skills to engage with customers and colleagues.
• Clear communication to relay product information and directives.
• Ability to contribute to a collaborative, high-energy team environment.

Responsibilities

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Team leadership potential

Education

High School Diploma/G.E.D. preferred, or equivalent

Job description

Abercrombie & Fitch Co. is seeking a proactive Key Lead to support a dynamic in-store team. You’ll act as Floor Supervisor, coach Brand Reps and Stock Associates, and drive daily sales through exceptional customer experiences.

Join a fashion-forward, fast-paced environment where you’ll open/close routines, operate POS, manage omni-channel orders, and maintain visual displays while protecting assets and upholding the brand’s culture and values.