Retail Floor Leader: Elevate Customer Experience

Skechers; Omaha (NE); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

On-the-job training

Career advancement

Job summary

Skechers is seeking a Floor Leader (Key Holder) to oversee daily store operations, mentor staff, and drive customer service excellence. This entry-level management role offers paths to Retail Manager roles within the Skechers brand.

You will support opening/closing, supervise shifts, and ensure security and operational standards while helping achieve sales targets in a fast-paced retail environment.

Qualifications

• Retail experience is helpful but not required.
• Strong customer service and sales mindset.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage daily store operations and opening/closing procedures.
• Motivate and mentor team to deliver exceptional service.
• Drive sales and achieve targets through effective selling techniques.
• Maintain merchandising standards and store cleanliness.
• Oversee stock, inventory, and shrink control with management.
• Resolve in-store issues promptly to ensure a smooth guest experience.

Skills

Customer service

Sales skills

Leadership

Communication

Education

High school diploma

Job description

Skechers is seeking a Floor Leader (Key Holder) to oversee daily store operations, mentor staff, and drive customer service excellence. This entry-level management role offers paths to Retail Manager roles within the Skechers brand.

You will support opening/closing, supervise shifts, and ensure security and operational standards while helping achieve sales targets in a fast-paced retail environment.