Retail Floor Leader — Elevate Customer Experience

Skechers; Canóvanas (PR); On-site; USD 14,899 - 21,220; Full time

Benefits offered by this job

Competitive pay with regular increases

Generous discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers is seeking a Key Holder, also known as a Floor Leader, responsible for overseeing store operations and mentoring the team. You will engage with customers, manage daily tasks, and contribute to sales goals, all while maintaining a great shopping environment.

This entry-level management position offers flexible schedules, benefits, and opportunities for career advancement within a global brand. Prior experience in retail or hospitality, while preferred, is not required.

Qualifications

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Highly organized to manage inventory and operational tasks.
• Acts with a sense of confidentiality and urgency.

Responsibilities

• Engage with customers to deliver expert advice on Skechers products.
• Supervise daily operations, ensuring security and operational standards.
• Mentor and support team members in customer service and sales.

Skills

Customer Service Management

Retail Leadership

Problem-solving

Sales Skills

Communication Skills

Education

High school diploma or equivalent

Job description

Skechers is seeking a Key Holder, also known as a Floor Leader, responsible for overseeing store operations and mentoring the team. You will engage with customers, manage daily tasks, and contribute to sales goals, all while maintaining a great shopping environment.

This entry-level management position offers flexible schedules, benefits, and opportunities for career advancement within a global brand. Prior experience in retail or hospitality, while preferred, is not required.