Retail Floor Leader: Elevate Customer Experience

Skechers USA Ltd.; Milford (MA); Hybrid; USD 26,000 - 27,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

Training & advancement

Job summary

Skechers USA Ltd. Milford, MA is seeking a Part-time Key Holder to join our floor leadership team. This role supports store operations, mentorship, and delivering an exceptional customer experience while helping meet sales goals.

You will supervise daily tasks, assist with opening/closing procedures, and help maintain a premium shopping environment. Strong communication and organizational skills are essential, with opportunities for growth within Skechers.

Qualifications

• High school diploma preferred but not required.
• Experience as Key Holder, Shift Leader, or Retail Supervisor preferred.
• Excellent communication skills in writing, speaking, and interpersonal interactions.

Responsibilities

• Provide customer service management to ensure a great shopping experience.
• Supervise daily store operations including opening/closing procedures.
• Mentor and support team members in entry-level retail duties.
• Contribute to achieving store and individual sales targets.

Skills

Sales skills

Customer service

Communication skills

Organization

Mentoring teammates

Problem solving

Education

High school diploma or equivalent

Job description

Skechers USA Ltd. Milford, MA is seeking a Part-time Key Holder to join our floor leadership team. This role supports store operations, mentorship, and delivering an exceptional customer experience while helping meet sales goals.

You will supervise daily tasks, assist with opening/closing procedures, and help maintain a premium shopping environment. Strong communication and organizational skills are essential, with opportunities for growth within Skechers.