Retail Floor Leader - Elevate Customer Experience

Skechers; Greenfield (MA); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Employee discount

Flexible schedules

On-the-job training

Career advancement

Interview perks

Descripción de la vacante

Skechers, a global lifestyle brand, is seeking a Key Holder to oversee daily store operations and mentor the team. This entry-level management role focuses on exceptional customer service, sales support, and maintaining a premium shopping environment.

As a Floor Leader you will manage opening/closing procedures, support sales goals, and foster a respectful, safe workplace. Training and opportunities for advancement are provided within Skechers' global brand.

Formación

• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsabilidades

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.]

Conocimientos

Sales skills

Communication

Educación

High School Diploma

Descripción del empleo

Skechers, a global lifestyle brand, is seeking a Key Holder to oversee daily store operations and mentor the team. This entry-level management role focuses on exceptional customer service, sales support, and maintaining a premium shopping environment.

As a Floor Leader you will manage opening/closing procedures, support sales goals, and foster a respectful, safe workplace. Training and opportunities for advancement are provided within Skechers' global brand.