Retail Floor Leader - Elevate Customer Experience

Skechers USA Ltd.; Ames (IA); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Interview-stage benefits review

Job summary

Skechers U.S.A., Inc. seeks a Key Holder to join our retail leadership team. In this entry-level management role, you’ll oversee daily operations, mentor the team, and help maintain a premium shopping environment while supporting sales goals.

Your responsibilities include customer service management, supervising opening/closing routines, merchandising, restocking, and applying security protocols. Flexible schedules, possible career progression within Skechers, and on-the-job training are offered.

Qualifications

• High school diploma or equivalent preferred.
• Experience as Key Holder/Shift Leader/Retail Supervisor preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication in writing, speaking, and interpersonal skills.
• Must be at least 18 years of age.

Responsibilities

• Customer Service Management: provide expert advice and ensure great shopper experience.
• Retail Leadership: supervise daily operations and opening/closing procedures.
• Team Leadership: mentor and support team in entry-level retail.
• Sales and Goals: contribute to store and individual targets.

Skills

Customer service

Team leadership

Sales skills

Store operations

Problem solving

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Skechers U.S.A., Inc. seeks a Key Holder to join our retail leadership team. In this entry-level management role, you’ll oversee daily operations, mentor the team, and help maintain a premium shopping environment while supporting sales goals.

Your responsibilities include customer service management, supervising opening/closing routines, merchandising, restocking, and applying security protocols. Flexible schedules, possible career progression within Skechers, and on-the-job training are offered.