Retail Floor Leader - Elevate Customer Experience

Skechers USA Ltd.; Lubbock (TX); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement

Job summary

Skechers U.S.A., Inc. is seeking a Key Holder (Floor Leader) for an entry-level retail leadership role in a Skechers store. You will oversee daily operations, mentor teammates, support sales goals and help maintain our premium shopping environment.

The position offers flexible schedules, competitive pay with regular increases, exclusive discounts, and on-the-job leadership training. This role a path to Retail Manager within a global brand.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standard.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Job description

Skechers U.S.A., Inc. is seeking a Key Holder (Floor Leader) for an entry-level retail leadership role in a Skechers store. You will oversee daily operations, mentor teammates, support sales goals and help maintain our premium shopping environment.

The position offers flexible schedules, competitive pay with regular increases, exclusive discounts, and on-the-job leadership training. This role a path to Retail Manager within a global brand.