Retail Floor Leader: Customer Experience & Ops

W2B Skechers USA Retail, LLC; Tennessee; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Friends & Family discounts

Job summary

Skechers USA Retail, LLC is seeking a motivated Key Holder (Floor Leader) to support store operations and mentor the team in a fast-paced retail environment. You will help drive customer service excellence, manage daily tasks, and contribute to meeting sales goals.

This entry-level management role offers opportunities for growth within Skechers’ global brand, with competitive pay and benefits including employee discounts and flexible scheduling.

Qualifications

• Strong customer service and communication skills.
• Experience in retail or hospitality helpful.
• Ability to lead a team and manage daily store operations.

Responsibilities

• Provide customer service leadership to ensure excellent shopper experience.
• Supervise daily store operations including opening/closing procedures.
• Mentor team members to develop customer service and sales skills.

Skills

Customer service

Leadership

Communication

Time management

Education

High school diploma

Job description

Skechers USA Retail, LLC is seeking a motivated Key Holder (Floor Leader) to support store operations and mentor the team in a fast-paced retail environment. You will help drive customer service excellence, manage daily tasks, and contribute to meeting sales goals.

This entry-level management role offers opportunities for growth within Skechers’ global brand, with competitive pay and benefits including employee discounts and flexible scheduling.