Retail Floor Leader: Lead & Grow Store Team

Skechers USA Retail, LLC; Millington (TN); On-site; USD 2,183,000 - 2,317,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

On-the-job training

Career advancement opportunities

Interview review of other benefits

Job summary

Skechers USA Retail, LLC is seeking a talented Floor Leader (Key Holder) to support store operations and mentor a team in a fast-paced retail environment. You will help drive sales targets, supervise opening and closing procedures, and ensure a premium shopping experience for every customer.

This entry-level management role offers on-the-job training, opportunities for advancement within a global brand, and a friendly work culture that values teamwork, integrity, and exceptional customer service.

Qualifications

• High school diploma or equivalent preferred.
• Experience as a Key Holder, Shift Leader, or Retail Supervisor is preferred but not required.
• Strong sales skills to drive revenue growth and meet targets.
• Excellent written and verbal communication skills.

Responsibilities

• Provide customer service management to deliver expert advice and ensure great shopper experiences.
• Supervise daily operations, opening/closing procedures, and security protocols.
• Mentor team members to develop skills in entry-level retail tasks.
• Execute merchandising plans and restock products to maintain a premium shopping environment.
• Oversee inventory routines and coordinate with management to address needs.
• Identify and resolve in-store challenges to keep the shopping experience smooth.

Skills

Customer service leadership

Retail leadership

Team mentoring

Sales techniques

Store operations

Communication skills

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking a talented Floor Leader (Key Holder) to support store operations and mentor a team in a fast-paced retail environment. You will help drive sales targets, supervise opening and closing procedures, and ensure a premium shopping experience for every customer.

This entry-level management role offers on-the-job training, opportunities for advancement within a global brand, and a friendly work culture that values teamwork, integrity, and exceptional customer service.