Retail Floor Leader | Customer Experience & Operations

Skechers; Marlborough (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay raises

Employee discounts

Flexible schedules

On-the-job training

Career advancement

Interview perks

Job summary

Skechers is seeking a Key Holder to support store operations and mentor a team in a fast-paced retail environment. This entry-level leadership role focuses on delivering exceptional customer service and maintaining Skechers’ premium shopping atmosphere.

You will assist in daily store operations, help meet sales goals, and participate in training to grow into Retail Management within a global brand. Applicants should be 18+ and able to work flexible hours.

Qualifications

• High school diploma preferred but not required.
• Experience as Key Holder/Shift Leader/Wholesale Supervisor is a plus but not required.
• Sales skills and strong communication are essential.

Responsibilities

• Customer service management to ensure a great shopping experience.
• Supervise daily operations including opening/closing and security.
• Mentor team in entry-level retail, customer service, and daily operations.

Skills

Sales skills

Excellent communication

Age 18+

Education

High school diploma or equivalent

Job description

Skechers is seeking a Key Holder to support store operations and mentor a team in a fast-paced retail environment. This entry-level leadership role focuses on delivering exceptional customer service and maintaining Skechers’ premium shopping atmosphere.

You will assist in daily store operations, help meet sales goals, and participate in training to grow into Retail Management within a global brand. Applicants should be 18+ and able to work flexible hours.