Retail Floor Leader: Customer Experience & Ops

1201 Skechers USA Canada Inc.; South Gate (CA); On-site; CAD 26,000 - 34,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Job summary

Skechers, a global footwear leader, is seeking a Key Holder to support store operations and mentor the team in delivering exceptional customer service. This entry-level management role focuses on daily operations, sales support, and maintaining a premium shopping environment.

Ideal candidates will have strong communication, problem-solving, and organizational skills, with a view to growing into Retail Management within a global brand. Flexible schedules apply.

Qualifications

• Experience in retail leadership or supervisory roles preferred.
• Strong customer service and communication skills.
• Ability to mentor and develop store team members.

Responsibilities

• Oversee daily store operations and customer service to maintain Skechers’ premium environment.
• Lead and mentor junior staff to achieve sales targets and service standards.
• Assist with opening/closing procedures and store merchandising.
• Contribute to achieving store and individual sales goals through effective selling techniques.

Skills

Retail Leadership

Customer Service

Communication Skills

Team Mentoring

Education

High school diploma

Job description

Skechers, a global footwear leader, is seeking a Key Holder to support store operations and mentor the team in delivering exceptional customer service. This entry-level management role focuses on daily operations, sales support, and maintaining a premium shopping environment.

Ideal candidates will have strong communication, problem-solving, and organizational skills, with a view to growing into Retail Management within a global brand. Flexible schedules apply.